Terms & Conditions

Welcome to Magic Souvenir! By using our website (www.magicsouvenir.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Magic Souvenir (“we,” “us,” “our”) is an online store that specializes in personalized jewelry and gifts. By accessing our website, you agree to comply with these terms.

We reserve the right to update, change, or replace any part of these Terms & Conditions at our discretion. Your continued use of the website after any changes constitutes acceptance of those changes.

2. Orders & Payment

Placing an Order

  • All orders are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or other issues.
  • If we cancel your order, you will be notified and refunded in full.

Pricing & Payments

  • All prices are listed in your selected currency and are subject to change without notice.
  • We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment methods.
  • Payment must be completed at checkout for your order to be processed.

3. Shipping & Delivery

  • We ship worldwide. Estimated delivery times vary depending on your location.
  • Customers are responsible for providing accurate shipping information. We are not responsible for lost packages due to incorrect addresses.
  • Once your order is shipped, we will provide a tracking number.

For full details, please visit our Shipping & Payment page.

4. Returns, Refunds & Cancellations

  • Due to the personalized nature of our products, we do not accept returns unless the item is defective or incorrect.
  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the issue.
  • Order cancellations are only possible within 12 hours of purchase.

For more details, refer to our Refund Policy.

5. Intellectual Property

All content on our website, including images, designs, logos, and text, is the property of Magic Souvenir and protected by copyright laws. You may not copy, reproduce, or distribute any content without written permission.

6. Limitation of Liability

  • We strive to ensure accurate product descriptions, but slight variations in    color or design may occur.
  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Privacy & Security

Your privacy is important to us. We collect and store customer information solely for order processing and marketing purposes. We never sell or share your data.

For more details, see our Privacy Policy.

8. Governing Law

These Terms & Conditions are governed by the laws of Canada. Any disputes shall be resolved by local regulations.

9. Contact Us

If you have any questions regarding these Terms & Conditions, please reach out to us:

📩 Email: support@magicsouvenir.com

💬 Live Chat: Available on our website

Thank You for Shopping with Magic Souvenir! ✨